Proven and rigorous development
To take our concepts from research to production we follow a proven and rigorous development process from model and algorithm development to testing for quality assurance, staging and finally production. As well as developing new products, our engineering capabilities and open platform approach enable us to create bespoke solutions to meet specific customer needs.
By engineering advanced products that are usable ‘out of the box’, you can immediately deploy solutions to manage hot water, space heating, solar PV and district heat networks. While our platform supports a range of renewables as well as smart balancing, smart grid and whole home energy management services, fundamental to all of our platform services is the ability to predictively optimise combinations of energy systems with robust central coordination and aggregation.
Deploying next-generation technology today
Our engineering ethos is built on a culture of continuous development where we evaluate and deploy next-generation technology as soon as it is practical to give our customers a competitive advantage. We have tried and tested field trial methodologies to ensure solutions are properly road-tested before full production release. We also work hard to future-proof our solutions, enabling a dynamic, customer-focused service that adapts to changes in customer tariff preferences or personal technology, appliances or transport.
Highly Scalable Production Services
Our production services have been engineered to run at extremely high levels of reliability. They have been running since 2009 so we have years of experience of working with our customers to make their businesses more efficient. We are used to entering into Service Level Agreements with our business partners and working to stringent performance targets. Our customer service team works closely with your installers and maintenance teams to ensure our services are delivering the efficiency improvements required by your business. They have a direct route into our software engineering team and attend weekly Kanban meetings to champion product improvements requested by our customers. Our Product Governance Teams meet weekly and are sales led thereby making sure your interests come top of our development priorities.
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Our award-winning technology increases efficiency and reduces operational costs